Privacy Policy

Who we are

We are Louise Young Cosmetics Ltd., Company No. 07280196, Registered in England and Wales. Our Registered Office is 7, The Close, Norwich, Norfolk, NR1 4DJ, UK. Our website address is: https://www.louiseyoungcosmetics.com.

Louise Young Cosmetics Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will not pass your details on to any other company or individual.

The type of information we collect about you includes:

  • Your name 
  • Your address 
  • Your email address
  • Your purchase history
  • Public comments you may leave on our site if you leave a review

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If you have any questions/comments about privacy, you can email us at info@louiseyoungcosmetics.com. In the event of any queries, you can also contact us by post at Louise Young Cosmetics, PO Box 3510, Norwich, NR7 7QR, UK.

What personal data we collect and why we collect it

Contact forms

When you contact us via the contact form we will store your message in our database for future reference. 

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Third Parties

From time to time, third parties may store cookies when you visit this site, for example when you view any videos or share products to social media. For more information on these, please visit their Cookies and Privacy Policy pages:

Social Media sites

Facebookhttps://www.facebook.com/privacy/explanation
Twitterhttps://twitter.com/en/privacy
Pinteresthttps://policy.pinterest.com/en-gb/privacy-policy
YouTube (and Google in general): https://policies.google.com/privacy?hl=en-GB&gl=uk 
Instagramhttps://help.instagram.com/519522125107875

Payment Gateways

As well as cookies, the Payment Gateways listed here are designated Third Party Data Processors who are assigned by us to process your payments. As such, they also receive personal information regarding your order, including name, address, email address, credit/debit card numbers, etc.

Paypalhttps://www.paypal.com/uk/webapps/mpp/ua/privacy-full
Worldpayhttps://www.worldpay.com/uk/worldpay-privacy-notice

Mailing List

Mailchimphttps://mailchimp.com/legal/privacy/ and https://mailchimp.com/legal/cookies/