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FAQs

How long will my order take to arrive?

We aim to dispatch all orders within 3 working days of receipt. You will receive an email when your order has shipped.

 

UK orders should arrive the next working day. International delivery times vary, depending on the country's postal service, but we would expect orders to the US to arrive within 7 days and orders to Australia to arrive within 14 days.

 

Do you ship internationally?

Yes. We ship to international destinations daily.

 

What is your returns policy?

Please visit our TERMS & CONDITIONS page.

 

Where can I buy Louise Young products in store?

Please visit our STOCKISTS page.

 

Are your brushes vegan?

We have synthetic versions of the majority of our brushes. Hair types are listed next to each brush.

 

Do you offer PRO discount?

Yes, we do. To be considered, please email us with a link to your website, copies of recent call sheets and/or magazine credits. We will contact you with a discount code if you are eligible. This code is solely for your own use and must not be shared.

 

Do you have samples?

Unfortunately not. As most of our products are make-up brushes, it is not feasible to produce sample sizes.

 

I'm a blogger, will you collaborate with me?

We do collaborate with select bloggers. If you have a strong social media presence and can demonstrate your influence through analytics reports, please get in touch.

 

 

 

 

 

 

 
 

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